| Dátum: | 2021.03.12 |
| Helyszín: | Online |
The Faculty of Engineering of the University of Debrecen and Open Innovation Hungary invite you to the 7th events, organized within the Interreg Central Europe Program In-NOW project, identification number CE 1312, entitled: Customer Journey Mapping – Focusing on loyalty. Succes Story
Training site is avaible in: https://innow-training.hu/
| Welcome and overview | 13:00 - 13:20 | |
 | Dr. Budai István - Debreceni Egyetem Műszaki Kar | |
| Introduction of In-NOW interreg project | 13:20 - 13:40 | |
 | Kocsi Balázs - Debreceni Egyetem Műszaki Kar | |
| Customer experience management | 13:50 - 14:30 | |
 | Szilbereisz Rudolf - NI Hungary Kft. | |
| Break | 14:30 - 14:40 | |
| Customer relationship management | 14:40 - 15:10 | |
 | Biztonságban érezheted magadat! MI az úton tartunk! Antali János - thyssenkrupp Components Technology Hungary | |
| Closing | 15:10 - 15:30 | |
| | Dr. Budai István - Debreceni Egyetem Műszaki Kar | |
| | Kocsi Balázs - Debreceni Egyetem Műszaki Kar |
